| Call Type | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 911 | 72,439 | 72,774 | 66,486 | 58,640 | 58,450 | 53,469 | 58,559 | 54,560 | 58,459 | 55,196 | 57,303 |
| Admin | 79,299 | 79,146 | 75,039 | 94,286 | 89,637 | 75,767 | 81,269 | 80, 233 | 75,632 | 74,764 | 74,764 |
| Outbound | 55,531 | 53,039 | 48,871 | 46,616 | 45,742 | 42,322 | 44,225 | 40,989 | 40,050 | 37,364 | 39,324 |
| Total | 207,269 | 204,959 | 190,396 | 199,542 | 193,829 | 171,558 | 184,053 | 175,782 | 174,141 | 167,306 | 171, 391 |
Who We Are
The Emergency Communications Center (ECC), located at 3621 Candlers Mountain Road, is the primary Public Safety Answering Point (PSAP) for the City of Lynchburg. The Emergency Communications Center serves as the central point of contact for citizens of Lynchburg to request emergency and non-emergency public safety assistance. The department provides a full array of public safety dispatch/communications services.
For ECC Info, Road Closures, & Events, Follow Us:
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Contact Us
Amy McDaniel, Acting Director
Email Amy McDaniel
Emergency Communications Center
3621 Candlers Mountain Road
Lynchburg, VA 24502
Directions
- Phone: 434-455-4290
- Non-Emergency Dispatch: 434-847-1602
- For Emergencies: Dial 911
- Alarm System Coordinator: 434-455-4286
- Evacuation Plans (Fire Dept): 434-455-6375